Reference

How escore54 Handles Your Personal Information

We keep this policy straightforward: when you open an account with us, we collect only what we need to verify your identity, process payments, and keep your account secure.

Account data protectedPayPal, Venmo, Play+ details kept privateNo data sold to third partiesYou can request your data anytimeState-law compliant where applicable
escore54 How escore54 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, correct something on your account, or ask us to delete information we hold, our support team handles all of it. You can reach us through live chat in the app, by email at the address shown in your account settings, or through the in-app help center. We aim to respond to privacy-related requests within the timeframe required by applicable state law.

Team online

Live Chat

Open the app, tap the chat icon in the top right, and connect directly with the support team to raise any privacy or data question.

Email Support

Send a written data request to the email address listed under Account Settings. Include your registered email so we can verify your identity quickly.

In-App Help Center

Search 'privacy request' in the help center to find the self-service form for data access, correction, or deletion requests.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

Your account data and payment activity are protected at every layer — from how it's stored to who inside the organization can access it. We use SSL encryption on every page and require multi-factor authentication for account access on new devices, so a stolen password alone is not enough to get in. Cookies are used only for session continuity and basic analytics; we do not use them to build advertising profiles or share behavioral data with ad networks. Here is what that looks like in practice across four areas.

Data Retention We keep your account records only as long as legally required or needed for fraud prevention. Once that period ends, data is deleted from active systems on a rolling schedule.
Cookie Controls You can manage non-essential cookies through your browser settings or the cookie banner on first visit. Session cookies are necessary for your account to stay logged in.
Payment Privacy Deposits and withdrawals through PayPal, Venmo, and Play+ are processed by PCI-compliant partners. We never store full payment credentials on our own servers.
Who Can Access Your Data Internal access is role-based and logged. We share data only with payment processors, identity verification providers, and regulators in states where we operate under applicable law.

Common Questions About Your Privacy at escore54

These are the questions we hear most often around account data, payment records, and your rights as someone with an escore54 account. If your question isn't here, reach us through live chat.

We collect your name, email, date of birth, government ID for verification, and your device and session data. Payment method type is stored, but not your full PayPal, Venmo, or Play+ credentials.

Yes. Submit a data access request through the in-app help center or email us from your registered address. We process requests within the timeframe required by your state's applicable privacy law.

No. We do not sell your personal data. We share it only with our payment processors, identity verification partners, and relevant regulators where state law requires it.

Session cookies keep you logged in during your visit. You can decline non-essential cookies via your browser settings or the cookie banner. Turning off session cookies may affect how your account loads.

We retain records for the period required by applicable state law and our fraud-prevention obligations. After that window closes, your data is removed from active systems on our standard deletion schedule.

Use the 'privacy request' form in the help center or email support from your registered email. We verify your identity first, then action the correction or deletion within the legally required timeframe.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.