Reference

Terms Conditions That Cover Your escore54 Account

These Terms & Conditions form the full agreement between you and escore54 when you open and use your account. They apply to every feature — deposits via PayPal, Venmo or Play+, game access, withdrawals, and support — so read them before you start.

Account eligibility by state lawPayPal, Venmo & Play+ rulesWithdrawal conditionsAccount suspension termsGoverning jurisdiction
escore54 Terms Conditions That Cover Your escore54 Account
TERMS CONTACT PATHS

Ask Us About These Terms

If a clause in these Terms is unclear, or you believe your account was actioned in error, reach out before assuming the worst. Our account team can walk through the specific rule that applies to your situation — whether it's a suspended PayPal deposit, a withdrawal hold, or an eligibility question tied to your state. Contact us through any of the channels below.

Live Chat Start a live chat session from the account menu. Agents can pull up your account record and reference the specific Terms clause that applies to your case.
Email Support Send a detailed message to our support address. Include your account ID and the Terms section you have a question about so we can respond with precision.
In-App Help Open the Help section inside your escore54 account on mobile or browser. The Terms & Conditions document is linked directly there alongside your account history.
HOW WE HANDLE ACCOUNTS

Our Obligations to You Under These Terms

These Terms are not one-sided. They set out what we expect from you and what we commit to on our end — from how we store your data to how we handle a dispute. Account security, data retention, and your right to request changes are all addressed here. If you're in Chicago or anywhere else in an eligible state, these same terms apply consistently to your account.

Data Retention We keep your account data for as long as required by the applicable state gaming regulations. You can request a summary of stored data by contacting support with your account ID.
Account Security Your account is protected with SSL encryption and session authentication. If you suspect unauthorized access, lock your account immediately from Settings and contact live chat.
Cookie Policy We use session cookies to keep you logged in across mobile and browser. Functional cookies are required for account operation; you can manage analytics cookies in your browser settings.
Dispute Process If you dispute a transaction or an account decision, submit a formal request through email support. We aim to respond within the timeframe stated in our dispute resolution clause.

Common Questions About These Terms

These are the questions we hear most often about how our Terms & Conditions work in practice. Each answer points to the specific area of the agreement that covers that situation — no runaround.

Yes. Any deposit made through PayPal, Venmo or Play+ is covered by our Terms alongside those platforms' own agreements. Both sets of rules apply at the same time.

No. Access depends on state law. You must be physically located in an eligible state at the time you play. We do not operate where local law does not permit it.

Violations — such as opening duplicate accounts or using another person's payment method — can lead to account suspension and forfeiture of pending balances. We'll notify you by email.

We send a notice to the email address on your account before any material change takes effect. You have a window to review the update and close your account if you disagree.

Contact support via email or live chat with your account ID. We'll provide a summary of the data we hold in line with the retention terms and applicable state requirements.

Reach out through live chat or email immediately. Provide your account ID and describe the situation. Our team will reference the specific Terms clause that led to the action.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.